What our customers say about us:

Stephen Flicker Flicker Associates Ltd. (September 2017)

Katja remotely fixed a problem I had with my Skype connection. Katja provided a friendly, efficient and “no nonsense” service. I was very pleased.


Pat Ki Pat Ki Therapy (August 2017)

Katja arrives and swiftly smooths away all my pc problems. Nothing fazes her!


Peter Thompson – PetProducts (August 17)

If you are requiring help with your computer then I suggest you contact PC Harmony in Harrogate who are a small company with a tremendous amount of knowledge, no matter how large or small they can help you.

We have used the them for 4 years and every time they have found a solution to our problem, when contacting them ask for Katja; she is extremely efficient and always goes the extra mile to get you up and running.


Dorrie Brough – Harrogate (July 17)

I was introduced to Katja a couple of years ago when my pc was in need of some care and attention and since then she has been a most capable and efficient source of support.

She responds quickly to requests for assistance either through text or email communication, is always punctual and proceeds with the task in hand without any waste of time.  She is very patient and communicates clearly and explains her actions.

I requested her services recently when I changed my broadband provider, to ensure the smooth transfer of data.  This process was complicated by the failure of both the hard drive on my pc and the back up hard drive.  Katja transferred my data to ensure that no information was lost.   My system has worked perfectly since its return.

I have every confidence in her abilities and her integrity is without question.


Kim – Robert Gray Design (June 17)

Phoned at 9am and all sorted within a few hours!  What more can I say- thank you.


Rose Rodham – Harrogate (June 17)

Excellent prompt efficient service, always good to know there is someone I can rely on to solve my IT problems


Rebecca Oliver –  St Wilfrid (April 17)

Katja is prompt, reliable and professional, and extremely knowledgeable – she is always the first person I call when “the computer says no!”


Olive Blair – Thirsk (March 17)

Hi Katja ! just letting you know my laptop is running like a brand new computer ! no bing bong noises now I have invested in a new mouse ! Thanx so much for a brilliant service – I will definitely be recommending you to friends and family !


Fiona – Kings Cleaning Company (February 17)

After recent problems with my Hard Drive I contacted PC Harmony. The very same day I had a home visit to discuss my IT issues. Within 48 hours PC Harmony had me up and running again!! As the owner of a busy business it was vital I got my IT issues rectified as soon as possible.I found PC Harmony efficient, reliable, friendly and affordable. Highly Recommend.


Daniel Oxtoby – Daniel Oxtoby Photography (January 17)

I always use PC Harmony for my I.T problems, Katja’s expertise and prompt professionalism has always got me quickly back on track with my busy schedules


Monique Cuthbert – Harrogate (January 17)

Super fast and friendly service at your site for a great price


Alison Herbert – Lawer Success Coach alisonherbert.com (December 16)

Do you love what IT can achieve? but hate IT when it goes inexplicably wrong and you spend futile hours trying to resolve the problem? Well great news. Katja makes IT easy. She provides pragmatic & simple solutions to complex problems. This means I can get on with the stuff I do best. Phew. Job sorted.


Zoe Whitby – ZW Coaching (December 16)

Thank you Katja for taking the fear out of upgrading to Windows 10 this year – it was good I involved you as I’d have panicked when the hard drive gave out during the process. You solved things calmly while I took my holiday – and all was up and running on my return. A great service.


Carol McKerracher – Harrogate (December 16)

Magic! Katja has come to our house and helped my husband and me with problems with our laptops- she has helped updating to Windows 10 and explained how to use it, given them health checks and backed up to the cloud etc etc. I was considering buying a new laptop as mine was running slowly and was unresponsive but Katja worked her magic and my laptop is like new!!! Thank you Katja.


Lindis Percy – Harrogate (November 16)

Katja has looked after our PC and laptop for about 7 years.  She is terrific!  These machines seem to break down just at the crucial time and I think….but I can’t do without it.  HELP KATJA please!  She always responds promptly, always understanding and knows a lot!  and further more fixes the problem.  I strongly recommend Katja and have no hesitation in saying this.  Thank you so much Katja.


Peter Baxter – Harrogate (October 16)

Having tried another local service and got no response or even a call back! Katja of PC Harmony got my laptop up and running again within a few hours. A very quick professional service. Thank you 🙂


Nigel Heptinstall – Harrogate (October 16)

Thanks for your quick, kind and reasonably priced work, very much appreciated


Adrian Dixon – Birstwith (September 16)

Once again Katja has resolved my computer needs in her knowledgeable, friendly and efficient way.  I’m more than happy to recommend PC Harmony to anyone seeking help with their home or business computing.


Jayne Reid – Encompass Marketing UK (August 16)

Fast, efficient, reliable, knowledgeable – always sorts my IT issues no matter how small or large! My business runs as smooth as it does thanks to Katja.


Mark James – Four Corners Events Ltd. (August 16)

Friendly, efficient service, would definitely use again, thanks!


Alan Gorringe – Harrogate (July 16)

repaired broken screen hinge to laptop, very efficient and quick response


Peter Ellis – Pelican Acoustic Services (July 16)

PC Harmony has consistently provided me with a swift problem solving response when called upon and always ay a competitive cost. I would have no hesitation in recommending PC Harmony to any business or private individual.


Helen Brandom – Author of Writing in the Sand (July 16)

I don’t know what I’d do without Katja Gottschalk at P C Harmony. She’s got me out of a hole many times, for which I’m truly grateful! As well as the prompt cheerful service, her charges are very reasonable.


Peter Turner – Harrogate (July 16)

Thanks once again to PC Harmony and Katja. I really appreciated the last job you did for me as the programme is running smoothly. I know I can always rely on the service Katja provides and importantly with a  a chat and a smile.


Helen BagnallHarrogate (June 16)

Fabulous fast and uncomplicated service, thank you Katya….. Well worth the modest cost in money for the huge saving in sanity!


Timothy Knight  (June 16)

Before leaving the Harrogate area, I used to help two friends with their computer problems, one a lady in her late 80s, the other severely disabled and dependent on voice recognition to operate her computer.  Now they both have Katja, thank goodness.  She has been wonderful at sorting out their problems and keeping them afloat, and is always immediately available, skillful and so friendly and reassuring.


Peter Barnes – Harrogate (May 16)

Over the last 2 – 3 years Katja has helped me out with several computer problems on various computers. She has always been most helpful and timely at a reasonable cost. I can thoroughly recommend PC Harmony’s services.


Kate Price – Harrogate (April 16)

Struggling being a single parent has been an up hill struggle. One of my struggles for me personally has been with my computer. When essential homework from my daughters school, all done on the laptop, goes array or the new printer needs installing. A friend recommended Katja. Katja has helped so much. We have worked through things and I am know progressing with my IT skills – which is great. I highly recommend her!


Graham Foster Audio Events Ltd. (March 16)
After falling away in the search rankings we turned to PC Harmony who put our website back in the top ten within a matter of weeks, we are delighted with the results and found Katja a pleasure to work with and eextremely knowledgeable with web site optimisation.


Monica Sabor – Harrogate (January 16)

I have called Katja out on a number of occasions and she has fixed any problems I have had on desktop, ipad and iphone. She is so helpful and friendly. I feel much safer about my IT stuff knowing she is just a keystroke away!


2015

 

Chris Brewster – Harrogate (November 15)

Katja was recommended by a friend. We have been delighted with the service we have had from her. Katja is quick to respond to my pleas for help and was happy on a recent occasion to check my computer and because she said it only took a short while didn’t ask for any payment. Katja is efficient and friendly.


 

Malcolm Hall – Killlinghall (September 15)

Katja is that very rare combination  of expertise coupled with a friendly nature and without any degree of intolerance or lack of respect for those of us who use  computers but really do not understand them!Her explanations are clear and concise and her speed of work is quite remarkable.

After an unfortunate earlier experience with another she has been a real “breath of air” for my Wife and I. Thank you so much Katja.   May our relationship be a long and happy one.

 


Melanie Bell – Thistle Hill Care Centre (July 15)

It was very interesting, and reassuring, to meet you yesterday – I’m delighted to have you in my contacts. I phoned you on Saturday afternoon, you answered immediately and you were here on time on Sunday afternoon. You worked quickly, efficiently, intuitively and sorted out my huge PC problems – restoring my computer, which is my only means of communicating with the world. And you did all this in the most pleasant manner, sharing your own life and family. I would have paid much more for your services. Sincere thanks!

 


Liam Wood – Wood Financial Services, St Jame’s Place, Wetherby (June 15)

I can not believe the speed of my PC now you have worked your magic. Katja told me exactly what was needed, in a way I understood. I knew how long it would take and the cost.

She even worked on my PC over the weekend so I didn’t have any downtime from work.

Excellent! Thank you!


Joan MacKenzie Kelly – Harrogate (May 15)

Thank you Katja Gottschalk for fixing my Laptop for me. I am very happy now I have it back, I cant believe how quickly you sorted it for me. You are fab xxxx


 

Peter Rumsey Rainbows End (May 15)

Both my wife and I have had the pleasure of Katja`s experience in fixing our computers on more than one occasion and her work is second to none. We would recommend her to anyone, first class workmanship and she lets you know what is wrong and what needs doing in plain English so that even the novice can understand it and that in itself is worth a lot.

Thank you Katja for jobs well done.


 

Jeff Heenan – Harrogate (April 15)

Saved by the bell again !! Katja I mean, I have never had a computer that is so quick, so efficient and working correctly at last. Many thanks Katja


 

Stephen Shew – York (February 15)

I had a laptop riddled with virus and all sorts slowing it down, and a frozen mouse as well. Katja had my laptop up and running within days with no issues whatsoever – would definitely use her services in the future as well as recommending her services to friends and family thanks again


2014

Mark Davis – EweMove (November 14)

Many thanks to Katja for sorting two laptops for my family. Two sons had managed to invite some nasty viruses to do strange things and even before this they were not performing well (the laptops not the boys, although….)

Katja told me exactly what was needed (in language I understood), how long it would take and at what cost. Expectations were exceeded when both offending devices were returned in quickly in excellent working order, data restored and at a very reasonable cost, with advice thrown in.

I have since recommended PC Harmony to some of my friends and their experience is no different to mine.

Thanks again!



Paul Roskrow 
– Harrogate (June 14)

Katja has been absolutely wonderful. Kind, reliable and a godsend. Thank you for all the work you have done for Ruth, an old lady of 95 who still wants to be part of the digital age!


 

Peter H Jones The Spiral Partnership (March 14)

A HUGE thank you for all your help and contributions to our company and the impact you have had on helping us grow as a business and to improve our technological capacity and skill and thus make a better difference to our customers and clients.

From the quality and effectiveness of the IT system you have put in place through to the problem solving and fixing of individual machines, the efficient upgrades the tweaking and tinkering to meet our bespoke needs and your advice and suggestions of where we might improve next your support has quire simply been invaluable.

Above and beyond all this technical, strategic and skill impact that you have offered us, in talking with colleagues it would seem clear that your equally significant impact is – ‘you’. Your unflappable charm, your confident expertise, your humour, concern and compassion for those of us put on earth to make and find problems with all things technical is greatly appreciated and valued by us all.

We really look forward and frankly need you to continue working along side us as we continue to expand our business and service to clients and greatly appreciate your help above and beyond our expectations.  It’s great to have you as an integral  part of our team.


A Moody – Harrogate (November 13)

“Just to say many many thanks for looking at our laptops – very impressed indeed…”


Lesley Bland – Harrogate (October 13)

“I just cannot recommend PC Harmony enough. We have had Katja out two or three times now and the service is second to none. Reliable, confidential, secure and very reasonable.”


Lynn Parkinson – Harrogate (July 13)

“Thanks so much for your recent help.

A few years ago, I asked another Harrogate company to repair my computer.  That was a big mistake, and I lost confidence in getting external IT support. But, after spending days trying (unsuccessfully) to improve my computer’s performance, I realised I needed an IT expert. And that’s what you were – you diagnosed and solved my problems (in less than a day), and gave me advice on how to maintain my computer’s performance in future. And, as others have commented, at a very reasonable price.

I cannot thank you enough for this prompt service. I would not hesitate in contacting you again if I have any further problems. Thanks once again.”


Louise – Damn Yankee Ltd. (May 13)

“Having used several website companies over the years, PC Harmony has been quite far the best for what we needed. Katja listened to what WE wanted and put it into practice quickly and efficiently. The website works just as we want it to, it looks great and Katja is always available when we have a question or need help or advice (and is always patient and friendly when we are asking even the most basic questions!!). Katja and PC Harmony have always been very professional, I couldn’t recommend them highly enough!”


Jeff Heenan (Feb 13)

“A fantastic quick service, second to none. Highly recommended, very reasonable rates.”


Julia – YORLMC Ltd. (Sept 12)

“Having dealt with PC Harmony for a number of years we have found them to be helpful, efficient and reliable. When problems have occurred they have provided assistance in solving them within a very short time frame.  We are extremely pleased with the level of service which we receive.”


Ella – Startup PR (July 12)

“PC Harmony are brilliant! Running a small business I cannot afford for my computer to stop working. I have used PC Harmony several times when I have had a PC ‘emergency’ and not only does Katja get the problem sorted quickly and cheaply, but she doesn’t make me feel stupid and she also shows me how to prevent it going wrong in the future. Every business needs a PC Harmony in their lives!”


Kirsty Leedham (May 12)

“I was really upset when a virus appeared to have wiped my hard drive, taking all our photos with it. PC Harmony picked my computer up, fixed it, gave me great advice and delivered it back to me fast and all at amazing value for money. So thank you very much – one very happy customer!”


Miss S E Millar – Director, Sinclair Research Ltd (April 12)

“PC Harmony offers computer users a unique, superior service. Intelligent, jargon-free explanations, advice and training are calmly and sympathetically provided when urgency is most demanded, often at a critical stage of document preparation when something goes amiss with the laptop or PC.

PC Harmony patiently assisted me to organize thousands of emails into files and refined my skills using the printer and scanner so that I am now able to undertake these tasks myself. My feelings of panic were immediately dissipated in a click via PC Harmony’s online Help service.The suggested Health Check on my laptop revived its speed, performance and reliability just as I was on the verge of buying a new machine in despair.

The members of staff are highly efficient, competent trouble-shooters who assume a confident approach to remedy technical problems within an acceptable time-scale at a really good value-for-money fee.It is the most outstanding all-round service which I have found for some years and gives me complete reassurance and peace of mind to know that PC Harmony is always there if I most need help when my computer becomes temperamental.”


Andy D

“Very quick and very reasonable price. Exactly what i wanted. Would recommend. Thanks.”


Jo Murray – Mint Marketing Solutions

“Thank you so much my pc is reborn!”


Mirjam Parker

“I am extremely happy with the service. My believed dead laptop has been brought back to life with their creative and resourceful way of handling problems. Thank you PC Harmony.”


Anne Hewitt

“Many thanks for your advice today regarding the removal of Antimalwaredoctor! I am newly self-employed and very dependent on my laptop. Your advice was spot-on…all is well. Thank you so much.”


Patrick Lund Krysallis – Development Consultancy, Harrogate 

“PC Harmony provides an excellent service – extremely personable and also very efficient and as well as fixing the problem with my computer, came up with a number of creative solutions for other IT related projects. PC Harmony provide a high value experience and at extremely competitive prices. I have no hesitation in placing this recommendation. Thankyou : )”


Jay Kelly @ Iamjaykelly Therapy and Success guidance

“I have used PC Harmony’s services on a few occasions now. Not only have I had my computer problem solved, but I also learnt how to put some of the problems right myself! I highly recommend this company & now wouldn’t think to look elsewhere for help with any computer related queries. It’s a relief when you find a company to trust!


Ray Meyer – Darley

“Thank you PC Harmony for a job well done. I am impressed with quality of you diagnosis, repair, and testing. I also like the fact that you have a phone number with a person I could talk to and that you came out to pick up and return the pc. “


Heather Gotting – Childminder, Harrogate

“Wow! Training that I understand! Thank you!”

 

4 Comments

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  1. Lesley Bland October 8, 2013 at 8:27 pm #

    I just cannot recommend PC Harmony enough. We have had Katja out two or three times now and the service is second to none. Reliable, confidential, secure and very reasonable.

  2. Paul Roskrow June 23, 2014 at 6:43 pm #

    Katja has been absolutely wonderful. Kind, reliable and a godsend. Thank you for all the work you have done for Ruth, an old lady of 95 who still wants to be part of the digital age!

  3. Jeff Heenan April 20, 2015 at 7:50 pm #

    Saved by the bell again !! Katja I mean, I have never had a computer that is so quick, so efficient and working correctly at last.

    Many thanks Katja

  4. Michelle Crowhurst November 24, 2016 at 5:39 pm #

    Amazingly quick service as my son needed the pc back quickly for revision. Sensible advice regarding virus protection products. Will definitely keep Katja on speed dial!

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